Customer Loyalty Program
Mintcom includes customer and loyalty tools for tracking customers, rewards, and engagement workflows.
Core Areas
- Customers page for customer records and stats.
- Loyalty configuration for points and rewards.
- Reward setup for offers customers can redeem.
- Customer history and points adjustment where permitted.
Configure Loyalty
1. Open Dashboard > Loyalty.
2. Review the earning rules and reward settings.
3. Add rewards that make sense for your margin.
4. Save configuration.
5. Train staff on how customers earn and redeem.
Best Practice
Keep rewards simple at launch. Complicated loyalty rules create staff errors and customer confusion.