Keep the App Running Smoothly
Performance depends on device health, network quality, browser/app version, and report size.
Fast Fixes
- Close unused browser tabs or background apps.
- Keep the device charged or plugged in during long shifts.
- Refresh the dashboard if live data looks stale.
- Update the browser or POS app when updates are available.
- Restart the device if it has been running for many days.
Heavy Screens
Reports, orders history, item breakdowns, shifts, and activity logs can load larger datasets. Use filters and date ranges to narrow the data.
When to Contact Support
Send the affected page, date range, device model, browser/app version, and a screenshot or screen recording. Include whether the issue happens on one device or all devices.
