Staff Roles and Permissions

Mintcom · Reviewed 2026-10-29

Mintcom business features tutorial

Staff Roles and Permissions

Staff management controls who can sell, refund, discount, manage products, view reports, and change settings.

Staff Screens

- Dashboard > Staff manages establishment employees.

- Dashboard > Custom Roles defines establishment-specific access.

- Owner > Employees and Brand > Team support broader account or brand-level team management.

Permission Examples

- POS access for cashiers.

- Refunds and receipt cancellation for supervisors.

- View reports for managers and analysts.

- Manage inventory for stock or recipe managers.

- Manage billing only for trusted owner-level users.

Review Process

Audit roles after promotions, staff departures, new establishments, or policy changes. Permissions should follow the job, not personal convenience.