Fixing Permission Denied Messages

Fixing Permission Denied Messages

Permission messages usually mean the signed-in user role does not allow the action, the account is in the wrong business context, or access was changed by an admin.

Common Causes

- Staff role does not include the requested action.

- User is signed into the wrong business or branch.

- Owner changed permissions after the user logged in.

- Session is stale and needs a fresh login.

What to Try

1. Sign out and sign in again.

2. Confirm the selected establishment or branch is correct.

3. Ask an owner or admin to review the user role.

4. Avoid using another person's login as a workaround.

5. Contact support if the owner role is blocked unexpectedly.